Delivery & Returns – Just Silver Jewellery

Christmas last order dates

Free Delivery

Sunday 20 December

Free postage on orders over £29.99. Cut-off is Sunday 20 December 2026.

Standard Delivery · £2.99

Friday 18 December

£2.99 on orders under £29.99. Cut-off is Friday 18 December 2026.

54 days left to order for Christmas delivery.

Delivery options

Service Order value Cost

Free Delivery
Usually next working day Over £29.99 FREE

Standard Delivery
Usually 2 working days Under £29.99 £2.99

Same-day dispatch
Orders placed before 2.30pm Monday to Friday leave us the same day. Weekend orders are dispatched on Monday.

Free gift box
Our branded boxes are supplied free with every order.

Secure packaging
Tracked from our door to yours.

Free 30-day returns

Changed your mind? Return unworn items within 30 days, and we cover the postage.

1

Tell us

Start a return on our Returns Portal with your order number within 30 days of delivery.

2

Send it back free

We confirm your return and explain how to post it back free of charge. Pack the item unworn, in its gift box.

3

Get your refund

We refund to your original payment method once it arrives.

FAQs

When will my order be dispatched?

Orders placed before 2.30pm Monday to Friday are dispatched the same day. Orders after 2.30pm go out the next working day, and weekend orders are dispatched on Monday.

How do I track my parcel?

Every order is sent tracked. You will receive a tracking link by email as soon as your order is dispatched.

Does every order come in a gift box?

Yes. Our bespoke branded boxes are supplied free as standard with your purchase.

Can I return an item bought as a Christmas gift?

Yes. Unworn items can be returned within 30 days of delivery, and we cover the return postage.

Can I exchange for a different length or size?

Yes. Contact us within 30 days and we will arrange the exchange.

Still need help?

Our small team replies to every message, usually the same working day.